Support that puts people first — built by those who understand care
Qera is founded by experienced professionals in the disability sector who believe in doing things properly — with respect, transparency, and genuine care for every participant.
Ph. 0423 084 266
Why QERA? Because doing it properly matters
Qera was built by people who have worked closely within the disability sector and understand the importance of getting support right.
We bring together different backgrounds and perspectives, but share one common goal — to provide support that genuinely improves people’s lives.
How QERA can support you
We provide flexible, person-centred support tailored to each individual’s needs, goals, and preferences. Currently servicing the Gold Coast, Ipswich, Logan, Brisbane and Surrounds.
Community Access
Supporting participants to engage in their community, build confidence, and maintain meaningful social connections — in a way that suits their goals and lifestyle.
Daily Living Supports
Assistance with everyday tasks at home, promoting independence while ensuring participants feel safe, comfortable, and supported.
Capacity Building
Helping participants develop skills, confidence, and independence to achieve their personal goals and improve their quality of life.
Complex Support
Experienced support for participants with higher or more complex needs, delivered with consistency, structure, and understanding.
Personalised Care
Tailored support designed around each individual — because no two people are the same, and care should never be one-size-fits-all.
How we get started
1. Initial Enquiry
Reach out to us via phone, email, or through our website. We’ll respond with 24 business hours and take the time to understand what you’re looking for.
2. First Conversation
We’ll have a relaxed conversation to learn more about the participant, their goals, preferences, and any immediate needs — no pressure, just understanding.
3. Information & Referral
Where applicable, we’ll work with the support coordinator to gather the right information and complete any required documentation to get things moving.
4. Meet & Greet
We arrange a meet and greet so everyone feels comfortable. This is an important step to ensure the right fit before supports begin.
5. Thoughtful Staff Matching
We carefully match support workers based on experience, personality, and participant preferences — not just availability.
6. Support Begins
Once everything is in place, supports commence with a focus on consistency, communication, and doing things properly from day one.
Our Commitment
🤝 Consistency You Can Rely On
We understand how important it is to have support that shows up and follows through. Our team is committed to being reliable, organised, and consistent — so participants and families don’t have to deal with unnecessary stress.
💬 Clear & Open Communication
We keep things simple and transparent. Whether it’s with participants, families, or support coordinators, we communicate openly, respond promptly, and make sure everyone is on the same page.
🌱 Respect for Choice & Independence
Every person is different, and their support should reflect that. We take the time to understand individual preferences, routines, and goals — supporting people to live life their way, not ours.
💛 Genuine Care That Shows
We’re not here to just fill shifts. We care about doing things properly and making a positive difference. That means being present, respectful, and committed to delivering support that actually matters.